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Category Archives: Customer Detective Work

QUIET TIME (Listening for Vehicle Problems)

Everybody's got friends like this.  You know, the kind who, the minute they get in their vehicle and turn the key, the sound system is deafening.  They just love to hear that music, sports, news… anything but the sound of the vehicle itself. And maybe you're that person, too.  Here's something to consider: your sound system might be drowning out some valuable clues that could help you diagnose problems with your vehicle, problems that need to be dealt with. So, turn down the volume and listen for these things: A clicking sound when you're braking or turning—You could be missing some parts in your braking system, or it could be damaged. That sound could also signal that components are just plain worn out. Rattling under the hood—If it sounds like metal clanking against metal, you could have something serious going on, maybe an overheating engine or your timing needs adjusting. That knocking sound could also be as simple as you've been using lower octan ... read more

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