Category Archives: Service Standards

What Maumee Customers like About Us at Lange`s Auto Care, Inc.

A big part of the service we provide at Lange`s Auto Care, Inc. for our Maumee customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Maumee area customers. Even though we try to be proactive in our Lange`s Auto Care, Inc. automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask. We've found our Maumee customers like the service reminders. They've grown to trust that our recommendations are based on the vehicle manufactures’ published maintenance schedules and that Lange`s Auto Care, Inc. is not just pulling them out of the air. We know that people in Maumee live a busy life with a lot more to think about than wondering if it's time to replace the PCV valve on their vehicle. Part of our Lange`s Auto Care, Inc. service process is checking the vehicle manufacture's schedule to make sure we don't overlook service. We hope OH dri ... read more

What You Need to Know from Your Lange`s Auto Care, Inc. Service Advisor

Maumee drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service advisor at Lange`s Auto Care, Inc. uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about c ... read more

How Does Lange`s Auto Care, Inc. Know What to Recommend?

When you drop your vehicle off at Lange`s Auto Care, Inc. in Maumee, they don't just poke around under your hood looking for stuff to do. Lange`s Auto Care, Inc. professionals have lists and procedures they follow for different types of service. First of all, your Maumee service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regular customer, they will also check your vehicle's history.If the vehicle manufacturer's recommendations go beyond the services you've ordered, they'll let you know. They'll also indicate whether those services are urgent or if you can wait a while to take care of them. The Lange`s Auto Care, Inc. pros won't do work that you don't agree to.They will, however, perform inspections while they're servicing your vehicle. They'll check belts, filters and fluids. They'll check your windshield wipers ... read more

On Board Diagnostics For Your suv

Make an appointment with Lange's Auto Care, Inc. to have your on board diagnostics analyzed. 825 Ford St Suite A Maumee, OH 43537 419-897-9988 Today we're going to talk about on-board diagnostics and the questions we hear from folks around Maumee OH who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic scans by a trained technician in Maumee OH. These are valid concerns. If you don't understand something it's really hard to know its value. Let's start with some history. Since 1996, all cars and light trucks in Maumee OH have been required to use a standardized diagnostic system to help repair technicians determine what's wrong with your vehicle. The diagnostic system works with the vehicle's Engine Control Module – the computer that controls ma ... read more

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