Not only were they extremely professional, reasonably priced and thorough, but they were friendly as well! They didn't try to overcharge me because I am a female, or talk down to me, although they did explain what needed done, and even put it in order of the urgency of each thing so that I had options of waiting on some things if I wanted to. I have had an issue with my car that 2 other places could not figure out (even though they charged me a lot to do ... "something" to my car, but Lange's not only found the problem quickly, but actually fixed it! I could not be more happy with my service, and highly recommend them!!